Privacy Policy

Last updated: November 2026

Who we are

Alliance Heating & Cooling is an HVAC and plumbing contractor based in Woburn, Massachusetts. You can reach us at 781-539-7241.

Information we collect

We do not collect personally identifiable information unless you choose to give it to us. When you send a service request through a form on this website, we receive the details you enter: your name, phone number, email address, the service you need, your location type, how you prefer to be contacted and your message. The website also records the date, time and page the form was sent from.

How we use it

We use this information only to respond to your request, schedule service and provide the services you ask for. We do not sell, rent or trade your information. Submitting a form means you agree to us using the information for this purpose.

Emails

When you send a form, we email the details to our office and send you a confirmation email. Copies of form submissions are kept securely in our website system so no request is lost.

Third-party services

Online booking is handled by Housecall Pro, and customer reviews are shown from Google. These services have their own privacy policies. Links to other websites are not covered by this policy.

Cookies

This website uses only the cookies it needs to work properly and to measure basic, anonymous visitor statistics.

Your choices

To ask what information we hold about you, or to have it corrected or deleted, call us at 781-539-7241.